Frequently Asked Questions (FAQ)

Buying a ticket

When can I buy my ticket for this trip?
The ticket sale starts on Monday October 2nd at 19:00 o’clock. More tickets will become available in the days after.

Can I purchase my ticket at an ESN office?
No. You can only purchase a ticket online. 

What are the payment methods?
You can pay by iDeal, Mister Cash, Sofort, VISA, Mastercard,American Express and Paypal.

Do I need to make the full payment immediately?
Yes, the full amount has to be paid in in order to complete the registration.

Are tickets transferable or refundable?
Tickets are non-refundable. However, we will be happy to complete name changes up until 1 week prior to departure.

Can I buy more than one ticket at a time?
Yes, you can buy up to 5 tickets at a time.

Should I print my ticket?
Not necessarily. You could also bring your ticket digitally. This way, an ESN member will be able to scan your ticket as well.  

About the trip

What are the locations of the bus departures?
You will be picked up in the city of your local ESN/ISN section. The exact location will be communicated to you in a later stage. 

What time are we departing to Prague?
The departure time will be in evening of November 16th.

What time will I be back at home?
The planning is to be back home on Monday the 20th early in the morning (before 06:00). You won’t have to miss class this day.

Is the program mandatory?
The program is not mandatory. You are free to do as you please :) However if you are late for certain activities, it might be that you are unable to join or have to pay the entrance fee again.

Can I get more information regarding the accommodation?
We will be staying in different hostels, all located in the city center. More info will follow soon.

Can I be in a room with my friends?
On the bus towards Prague the rooms will be allocated depending on the amount of people that are departing from that city. We will try our best to put everyone in a room with their friends, however it is possible some groups will be split differently.

Other questions

What should I bring on the trip?

  • Legal ID: the borders are checked regularly and hostels in Prague may require to see it as well

  • Snacks and drinks for on the bus (please keep it tidy in the bus!)

  • Comfortable clothes for the trip in an overnight bus

  • A towel

How can I register for extra activities?
A link will be sent to everyone a few weeks before departure with a list of all the activities the ESN sections and Yes-Trips have set up. Some of them are for free, but may require you to register in order to prepare for the amount of students that would want to join.

My question is not answered here, who can I contact?
Please email us at nationalactivity@esn-nl.org.